- How can i contact customer service?
Email us at [email protected]. Customer Service will respond to your email as soon as possible. We look forward to hearing from you.
- Is all merchandise new?
All merchandise listed on our site is new, unless a product states in the description that it is pre-owned.
- Do you offer price adjustments?
In order to provide a wide selection of products & brands, we work with a variety of third party vendors. We work hard with these partners to offer competitive pricing on our products. However, the prices on our website change often and we are not able to offer price adjustments once an order has been shipped.
- What does final sale mean?
FINAL SALE items are not eligible for refund, exchange, or store credit. Please contact us if you have any questions prior to placing your order.
- What currency will my credit card be charged?
Note that all charges will be processed in US Dollars and may differ from the amount displayed in your local currency due to the exchange rate. This includes items purchased from boutiques and designers based outside of the United States. Please Contact your bank to learn more about currency exchange rates and fees.
- Do you ship to international locations outside of the US?
We do not offer international shipping for now! We will keep customers posted when there are any new updates.
- Is your store closed?
Our stores are now OPEN! Come in, we can’t wait to see you! Our stores will be cleaned, our teams will be wearing masks, and we will be practicing social distancing. We will also provide disposable masks and hand sanitizer for you.
- How can I place an order?
Always open online
Place your order through our website, Claudiastyle.com
Call or email our dedicated customer service team
(081-742-0709 ) [email protected] (M-F, 9:30 AM – 5:30 PM est)
We will reply to messages within 2 business days and appreciate your patience during this time.
Contact your local store!
We will send you photos of styles you’d like to try, help with styling, and make recommendations based on your past purchases.
- What is the status of my order?
You will receive an order confirmation via email after your order is placed. You will then receive an email with the tracking number once the order ships. If items are shipped separately, you will receive an email with a tracking number for each shipment. Tracking numbers can also be found by logging into your account or checking our Order Status page. From there you can click the tracking number for progress of your shipment. Please note tracking numbers may take one business day to update with the shipping partner.
- How do I change an order before it has shipped?
Please email customer service at [email protected] and in the subject line write “CHANGE IN MY ORDER” and be sure to include your order number, first and last name and phone number. We will help you through the process of creating a new order.